Shipping policy

SHIPPING COSTS

Shipping costs are calculated on the initial order. Delivery costs will vary depending on weight. We reserve the right to change the shipping costs at our own discretion. Allow 5-10 days for delivery.

Holidays and the day on which they are observed may incur delays in processing orders for shipping. Holidays include:

● Christmas Eve,

● Christmas Day,

● New Years Eve,

● New Years Day,

● Good Friday,

● Easter Monday,

● Easter Tuesday,

● Memorial Day

● July 4th Monday

● July 4th Tuesday

● Labor Day

● Thanksgiving Day

● Thanksgiving Day After

● all related Bank holidays.

All orders are shipped first class. For more information on shipping costs email contact@theololife.com.

DELIVERY

Orders are sent to the delivery address that you have registered in “YOUR ACCOUNT.” It is your responsibility to ensure that all the information you provide us with is accurate, including your e-mail address. If you wish to change the delivery address you may do so by contacting the Customer Services team via email. A reply email confirmation will be sent back to you within 8 hours – if you do not receive a confirmation email within this time you are strongly advised to contact us via phone. You, the customer, take all responsibility for any loss or damage that may occur. The Company is not responsible for any loss or damage.